Privacy policy

Privacy Policy (Global Version)

1. Purpose and Scope
1.1. Website Ownership: www.RYLOSUSA.com ("Website") is operated by RYLOS Inc., a company incorporated in New York, United States ("Company," "we," "us," or "our").
Contact: 99 Powerhouse Rd, Suite 304, Roslyn Heights, NY 11577
Email: CustServRylos@gmail.com
Phone: +1 (212) 897-9933

1.2. Child Privacy Protection: This website and our services are not directed at children under the age of 13 (or under the minimum age as defined by local laws). We do not knowingly collect data from children. If we discover such collection, we will delete the data immediately.

1.3. Commitment to Privacy: We are committed to protecting your personal information. We comply with applicable privacy laws, including:

· The California Consumer Privacy Act (CCPA)

· The General Data Protection Regulation (GDPR)

· The UK Data Protection Act

· Other applicable regional or national privacy regulations

1.4. Why We Collect Data: We collect and use your personal information when you:

· Sign up for newsletters

· Contact us (online, by phone, or in person)

· Make purchases or request services

1.5. Please Review This Policy: This Privacy Policy describes how we handle your personal data and your rights. By using our services, you acknowledge and accept these terms.

1.6. Scope: This policy applies to all personal data we collect or receive across our website, mobile platforms, and customer service channels.

2. Data Controller
2.1. RYLOS Inc. is the data controller for the purposes of this Privacy Policy. For users in the EEA, UK, or other regions with applicable data laws, RYLOS Inc. is the designated representative.

3. Changes to This Policy
3.1. We may update this policy periodically to reflect legal, technical, or operational changes. Updates will be posted on our website, and the revision date will be updated accordingly.

3.2. California and International Residents: We provide specific notices in accordance with CCPA, GDPR, and other jurisdictional laws. We do not sell your personal data.

4. Questions and Contact
4.1. If you have any questions or wish to exercise your data rights, contact us:

· Email: CustServRylos@gmail.com

· Phone: +1 (212) 897-9933

· Address: 99 Powerhouse Rd, Suite 304, Roslyn Heights, NY 11577

5. Third-Party Links
5.1. Our website may link to external websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

6. Data Protection Principles
6.1. We uphold the following principles:

· Lawful, fair, and transparent data processing

· Data collection for legitimate purposes only

· Data minimization and accuracy

· Secure data storage

· Limited retention

· Accountability and compliance

7. Definition of Processing
7.1. Processing includes actions like collection, recording, organization, storage, use, disclosure, and deletion of personal data.

8. What Data We Collect
8.1. We collect:

· Contact information (name, email, phone)

· Payment details

· Shipping/billing addresses

· Technical data (browser type, IP address, device information)

· Communication preferences

9. Legal Basis for Processing
9.1. We process data based on:

· Consent

· Performance of a contract

· Compliance with legal obligations

· Legitimate business interests

10. Sensitive Data
10.1. We may collect sensitive personal data (e.g., financial or identity verification data) only when necessary and with appropriate safeguards.

11. Website and Mobile App Users
12.1. We automatically collect technical and usage data from your device to enhance performance, detect fraud, and ensure regulatory compliance.

12. Data Retention
16.1. Data is retained for as long as needed:

· Website/app data: Retained for 7 years in anonymized form

· Inquiries: Retained for 6 months unless opted into further communications

· Transactions: Retained as required by tax and financial laws

17. Data Security
17.1. We implement industry-standard security measures including:

· SSL/TLS encryption

· Firewalls and secure servers

· Access controls and multi-factor authentication

17.2. In the event of a data breach, we will notify relevant authorities and affected individuals within required legal timeframes (typically 72 hours).

18. Data Sharing
18.1. We share data only as necessary with:

· Internal teams

· Legal/regulatory authorities

· Professional advisors

· Third-party providers (payment processors, couriers, CRM platforms)

18.3. For international data transfers, we use legally approved safeguards such as Standard Contractual Clauses (SCCs) or rely on Privacy Shield certification when applicable.

18.6. We may disclose your data if required by law or necessary to protect our legal rights.

18.9. We do not sell personal data. Our third-party partners are contractually obligated to safeguard your data and may not use it for unrelated purposes.

19. Marketing and Communications
19.1. We may send promotional content based on your preferences or previous interactions. You may opt out at any time.

19.2. All marketing emails include an "unsubscribe" link for your convenience.

20. Your Rights
Depending on your region, you may have rights to:

· 20.1. Be informed about data collection and usage

· 20.2. Access your data (Subject Access Request)

· 20.3. Rectify inaccurate data

· 20.4. Request erasure (right to be forgotten)

· 20.5. Object to processing

· 20.6. Restrict processing

· 20.7. Request data portability

· 20.8. Object to automated decision-making and profiling

· 20.9. For California residents: rights under the CCPA including knowing, deleting, and opting out of data sales

21. Cookies and Tracking
21.1. We use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings. Disabling cookies may affect site performance.

Need Help?
If you have any questions about this Privacy Policy or how we handle your data, contact us at:

· Email: CustServRylos@gmail.com

· Phone: +1 (212) 897-9933

· Address: 99 Powerhouse Rd, Suite 304, Roslyn Heights, NY 11577