TERMS OF BUSINESS
About Us
1.1. Website: www.RYLOSUSA.com ("Website") is operated by RYLOS INC., a company registered in New York, United States ("Company," "we," "us," "our").
1.2. Contact Information:
RYLOS INC., 99 Powerhouse Rd, Suite 304, Roslyn Heights, NY 11577
Email: CustServRylos@gmail.com
Phone: (212) 897-9933
1.3. If you have any questions about these Terms of Business, please contact us using the contact details above.
Our Contract with You
2.1. These Terms of Business govern the sale of diamonds, gemstones, and fine jewelry ("Jewelry") by RYLOS INC. to you.
2.2. Please read these Terms carefully as they outline your legal rights and responsibilities.
2.3. By purchasing Jewelry from us, you agree to these Terms.
2.4. We recommend saving or printing a copy for future reference.
2.5. If you'd like a printed version, please email CustServRylos@gmail.com.
2.6. Pay special attention to Clause 14 regarding the limitation of our liability.
2.7. No terms in a purchase order or external documents apply unless confirmed in writing by us.
2.8. These Terms are in English.
2.9. You must be at least 18 years old to make a purchase.
2.10. If purchasing on behalf of a business, you confirm your authority to bind that business.
2.11. We collect personal data to process your order in accordance with our Privacy Policy.
Jewelry
3.1. Product images are illustrative. Actual colors may vary due to screen differences.
3.2. All products are subject to availability.
3.3. Statements on authenticity, condition, or description are opinions unless guaranteed by U.S. law.
3.4. Requests for condition reports are not recommendations to purchase.
3.5. We are not responsible for post-sale deterioration.
3.6. Product descriptions and images are for general reference only.
Placing an Order
4.1. We aim to ensure accurate descriptions and prices but acknowledge errors may occur.
4.2. Website listings are invitations to treat.
4.3. Orders are confirmed after availability is verified.
4.4. Provide accurate personal details for order processing.
4.5. Invoices will be sent including item price and applicable fees.
4.6. Order confirmation emails are not acceptance of the order.
4.7. Acceptance occurs upon full payment and issuance of a Purchase Order.
4.8. If unable to fulfill your order, we’ll notify you and issue a refund within 7 days.
4.9. We may reject your order if:
· The item is unavailable
· There are payment issues
· Fraud or compliance concerns arise
Pricing, Additional Charges & Delivery
7.1. Product pricing is confirmed at order time.
7.2. Prices are in USD and include taxes unless noted otherwise.
7.3. Prices may change without notice but will not affect confirmed orders.
7.4. Delivery and additional services are not included unless specified.
Payment
8.1. We accept credit cards, bank transfers, or in-person cash payments up to $750.
8.2. We never request bank detail changes via email. Always confirm directly.
8.3. Jewelry will only ship after full payment is received and cleared.
Ownership
9.1. Ownership passes upon full payment.
9.2. Until ownership transfers, you agree to:
·
Keep the Jewelry in original condition
Insure the Jewelry
Allow inspection upon request
Delivery
10.1. Delivery methods and timing are confirmed during order. Delivery fees apply unless otherwise stated.
10.2. Risk passes to you upon delivery.
10.3. International buyers are responsible for customs duties and compliance with local import laws.
Liability
14.1. We do not exclude liability for:
Death or injury from our negligence
Fraud
Defective products
Your statutory rights 14.2. We are not liable for:
Loss of profits or business
Data loss
Missed opportunities
Indirect or consequential loss 14.3. We make no guarantees of suitability for your intended use. 14.4. Our liability for failed delivery is limited to a refund.
Events Outside Our Control
15.1. We are not responsible for delays or failure caused by events beyond our control.
15.2. In such cases:
We’ll notify you promptly
Contractual obligations are paused during the disruption
·A new delivery timeline will be set 15.3. If delays exceed 30 days, you may cancel the order. We will issue a refund including any return shipping costs.
Disputes & Governing Law
16.1. Disputes will be governed by New York State law.
16.2. Legal venue will be in New York.
16.3. RYLOS INC. may choose arbitration through the Diamond Dealers Club (DDC) or any arbitration body of our choice.
Communication
17.1. References to “in writing” include emails.
17.2. All notices must be sent to CustServRylos@gmail.com.
17.3. Notices are considered received upon confirmation of delivery.
17.4. Email dispatch records are valid evidence.
17.5. These rules do not apply to formal legal service.
Lien
18.1. We retain a lien on Jewelry until all owed amounts are paid in full.
Assignment
19.1. We may assign our rights and obligations under these Terms.
19.2. You may not assign rights without written consent.
Variation
20.1. We may amend these Terms at any time. Changes won’t apply to previously accepted orders.
20.2. Updated terms will be posted on our Website.
20.3. Continued use of the Website indicates your acceptance of changes.
Third Party Rights
21.1. No third party may enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.
Entire Agreement
22.1. These Terms and referenced documents are the full agreement between you and RYLOS INC., superseding any prior communications.
Severability
23.1. If a clause is found invalid, the remainder will remain in force.
Waiver
24.1. Failure to enforce any term is not a waiver of that term.
Partnership
25.1. These Terms do not create a joint venture, partnership, or agency.
Feedback & Complaints
26.1. We welcome your feedback. Please contact us at CustServRylos@gmail.com.
26.2. If you have a complaint, reach out and we’ll work to resolve it promptly.